Cookie Policy
Last Updated: January 2025
This policy explains how Velinoraxium uses cookies and similar tracking technologies on velinoraxium.com. We believe in transparency, so we've put together this straightforward guide to help you understand what we collect and why it matters for your experience.
When you visit our site, small text files get stored on your device. These help us remember your preferences and understand how people interact with our financial analysis tools. Some cookies are absolutely necessary for the site to work properly, while others help us improve what we offer based on real usage patterns.
What Are Cookies?
Cookies are small text files that websites place on your computer or mobile device when you visit them. They're incredibly common and used on almost every website you visit. Think of them as sticky notes that help the site remember things about your visit.
These files contain information like your language preference, login status, or items you've viewed. They can't access other files on your device or carry viruses. Most cookies expire after a set time, though some stick around longer to remember your preferences across multiple visits.
Our site uses both first-party cookies (set by us) and third-party cookies (set by external services we use for analytics and functionality). The distinction matters because third-party cookies sometimes track your activity across different websites, not just ours.
Types of Cookies We Use
Essential Cookies
These make the site work properly. Without them, you couldn't navigate between pages or use basic features. They're automatically activated because the site literally can't function without them.
Functional Cookies
These remember your choices and preferences. Things like your preferred currency display or how you've customized your dashboard. They make your experience more personal and convenient.
Analytical Cookies
We use these to understand how visitors interact with our financial tools. Which features get used most? Where do people spend their time? This helps us make informed decisions about improvements.
Marketing Cookies
These track your activity to show relevant content and measure campaign effectiveness. We don't sell your data, but we do want to show you information that's actually useful based on what you've shown interest in.
Specific Cookies on Velinoraxium.com
Here's a breakdown of the actual cookies we use. We've tried to be as specific as possible about what each one does and how long it sticks around:
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session and keeps you authenticated while browsing | Session (expires when you close browser) |
| user_preferences | Stores your dashboard layout and display settings | 12 months |
| analytics_track | Anonymously tracks page views and feature usage | 24 months |
| region_setting | Remembers your geographic location for relevant content | 6 months |
| consent_status | Records your cookie preferences to avoid asking repeatedly | 12 months |
How Cookies Improve Your Experience
Look, we could run the site without most cookies. But the experience would be frustrating. You'd have to re-enter preferences every time you visited. We wouldn't know which features people actually use, so improvements would be guesswork.
For example, our analytical cookies showed us that most users were struggling to find the export function in our reporting tools. We moved it to a more prominent position in early 2025, and usage increased significantly. Without that data, we'd still be wondering why people weren't using a feature we'd spent months building.
Functional cookies remember things like whether you prefer graphs or tables for financial data. Marketing cookies help us understand which topics resonate with our Australian business audience, so we can create more relevant content about local market conditions and regulatory changes.
Managing Your Cookie Preferences
You're in control. Most browsers let you block or delete cookies, though it might affect how well the site works. Here's how to manage them in common browsers:
Google Chrome
- Click the three dots in the top right corner
- Go to Settings, then Privacy and Security
- Click on Cookies and other site data
- Choose your preferred setting or manage exceptions
Mozilla Firefox
- Click the menu button and select Settings
- Navigate to Privacy & Security
- Under Cookies and Site Data, click Manage Data
- Search for velinoraxium.com and remove or adjust as needed
Safari
- Open Safari Preferences from the menu
- Click on the Privacy tab
- Select Manage Website Data
- Find velinoraxium.com and remove or modify settings
If you block all cookies, some parts of our site won't work properly. Essential functions like logging in or saving your work will be affected. We recommend allowing at least essential and functional cookies for the best experience.
Third-Party Services
We work with a few external services that set their own cookies. These include:
- Analytics providers: Help us understand site traffic and user behavior through anonymized data collection
- Content delivery networks: Speed up page loading by serving files from servers closer to your location
- Communication tools: Enable features like live chat support and contact forms
These third parties have their own privacy policies. We've vetted them carefully, but you should review their policies if you want details about their specific practices. We don't give them access to your personal information beyond what's necessary for their service.
Data Retention and Your Rights
Most cookies expire automatically after the duration listed in the table above. You can delete them manually at any time through your browser settings. When cookies expire or get deleted, any preferences they stored will reset to defaults.
Under Australian privacy law, you have the right to access, correct, or delete personal information we hold. While most cookie data is anonymous and doesn't identify you personally, some session cookies are linked to your account if you're logged in.
If you want us to delete all data associated with your account, including cookie preferences and usage history, contact our support team. We'll process your request within 30 days and confirm when everything has been removed from our systems.
Updates to This Policy
We review this policy regularly and update it when we add new cookies or change how we use existing ones. The date at the top shows when we last made changes. If we make significant updates, we'll notify active users via email.
We don't change this policy often just for the sake of it. But technology evolves, and sometimes we need to adjust our approach to maintain security or improve functionality. When that happens, we'll be transparent about what changed and why.
Questions About Cookies?
If something in this policy isn't clear, or you want more details about how we use cookies on velinoraxium.com, we're happy to help.
Contact Our Team
Level 1, Suite 201 The Vault 92, 98 Harbour Dr, Coffs Harbour NSW 2450, Australia
support@velinoraxium.com | +61404070498